Your machine and router or hub are not connected. Your machine and router or hub are connected. Make sure that the network cable is securely connected and the Link LED of the router or hub is ON (lit or blinking). If you still cannot print, go to the next step. Wait at least three minutes for the machine to join the network. Wait a few seconds and then turn it on again. Verify the connection between your Brother machine and your computer. If your machine displays no errors, but you cannot print, go to the next section.Ĥ. > You can find the latest Online User's Guide in the Manuals section. Clear the errors first, and then try to print.įor more information about error messages, see the Online User's Guide. If the machine's screen displays printing errors, such as ' Paper Jam' or ' Ink/Toner Empty', the machine may not allow you to print. Does your Brother machine's screen display any errors? If the machine is turned on, but you still cannot print, go to the next section.ģ. If the machine is not turned on even though you tried to turn it on and off, contact Brother customer service from 'Contact Us'. If it does not, make sure the machine is connected to a working AC power outlet (electrical socket) and turn any power switches to ON. Press any button on the machine to see if it wakes from Sleep Mode. If the machine's screen is blank, the machine is not turned on or is in Sleep Mode.

If you still cannot print, go to the next section. > Click here to see how to delete print jobs. If there are any remaining print jobs in the print queue, delete them. Are there any remaining print jobs in the print queue? Note: Illustrations shown below are from a representative product and operating system, and may differ from your Brother machine and operating system.ġ. Have you performed the additional checks?.Is your Brother machine's firmware updated to the latest version?.Verify the connection between your Brother machine and your computer.Does your Brother machine's screen display any errors?.Are there any remaining print jobs in the print queue?.

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